frequently asked questions

We discuss your ideas, provide options and sketches, pricing, review the timeline and discuss fabric required for purchase by client.

We will organize a time to get measurements. If you are local to Hamilton this would take place in person. If you are ordering your custom piece long distance, you will send us your measurements via email. Next comes the fabric! The client is responsible for purchasing the fabric. We will review with you local fabric shop options, the kind of fabric you need and how much. It's important for us that the client purchases the fabric because colours and textures are so different in person and it might not be what you had envisioned if we purchase it! If you are local then you will drop off the fabric to our Hamilton studio, and if you are long distance you will ship it to us. Once we receive the fabric we will prepare the piece for a fitting appointment (to check that everything is how you would like it to be). If you are long distance you will receive the finished product only.

Ample time is required for a collection of bridesmaid dresses or a wedding dress. 6-12 months notice is preferred. If it is a single bridesmaid dress or a single party/formal dress then a 2 months notice is preferred. Check our home page for updates on booking availability!

It depends. If we haven't started your order yet then that is no problem at all! If we have started your order then a change will be subject to a fee. The fee depends on the change requested.